Delivery & Collection

1. Postal Delivery

Delivery is available throughout the UK including the Channel Islands. Shipping cost is calculated on the delivery postcode and parcel weight. You can check your shipping options and costs at any time in your trolley by clicking Calculate Shipping then entering your postcode. There are no hidden fees in the costs – the price you pay is the price we pay.

We use Royal Mail 24 and 48 services (both tracked and untracked) for packages of up to 2 kg. Orders weighing above 2 kg (including packing materials) will require a quote. Please contact us before placing your order and we will find the best available price.

We aim to deliver all orders as speedily as possible. If you order by 2pm, we can ship the same day.


2. Free Collection

We offer Free Collection from our office in Eastleigh. There is no weight restriction on collected orders and you will be contacted to arrange a suitable pick up time. If you live outside of our local area you will not be able to select pickup at checkout but you can contact us by email to make arrangements to collect before placing your order at hello@ecocollective.co.uk.

Our office can be found at 33 George Raymond Road, Eastleigh SO50 5SZ

Please bring proof of ID when collecting your order.